Privacy Policy

Last updated: September 2, 2026

This Privacy Policy describes how Karmaa Kulture ("we", "us", or "our") collects, uses, and shares information about you when you visit, purchase from, or otherwise interact with our website at karmaakulture.com.

1. Information We Collect

We collect the following categories of information:

• Account & order information - name, email, phone number, shipping & billing addresses, password (hashed), and order history.
• Payment information - processed by our PCI-compliant payment partners; we do not store full card numbers on our servers.
• Usage data - pages viewed, products browsed, items added to cart, device type, IP address, and referrer.
• Marketing preferences - whether you've subscribed to our newsletter or opted in to promotional SMS.

2. How We Use Your Information

• To fulfil orders, send shipping updates, and handle returns.
• To provide customer support and respond to enquiries.
• To send you marketing emails (only if you've opted in - you can unsubscribe at any time).
• To improve our products, site, and shopping experience.
• To detect fraud and comply with legal obligations.

3. Sharing Your Information

We share your information only with:

• Shipping carriers (to deliver your order).
• Payment processors (to handle transactions).
• Analytics & email service providers (under strict data-processing agreements).
• Tax & legal authorities when required by law.

We never sell your personal information.

4. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Email us at support@karmaakulture.com with the subject "Data Request" and we'll respond within 30 days.

5. Data Security

We use industry-standard encryption (TLS in transit, encrypted at rest), restrict internal access on a need-to-know basis, and audit our systems regularly.

6. Cookies

For details about how we use cookies, please see our Cookie Policy.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.

9. Contact

For privacy-related questions, email support@karmaakulture.com.